Request for repair or inspection

Repair and Inspection Service Overview

ESTERI consistently provides maintenance services tailored to the condition and operation of your equipment, from regular inspections to fault repairs and maintenance parts supplies.
Our expert staff, who are well-versed in the product structure, maintain the performance and reliability of the equipment with the technical skills unique to manufacturers.
We reduce the risk of outages due to unexpected problems, providing our customers with peace of mind and stable operation on-site.

Recommendations for manufacturer maintenance

Equipment shutdowns can lead to a variety of risks, including delays in research and manufacturing, quality impacts, and unexpected repair costs.
However, many failures can be prevented by regularly inspecting parts for wear and deterioration over time.

ESTERI's manufacturer maintenance involves expert engineers who are familiar with the product structure, and they perform inspections, adjustments, and replacement of consumable parts in accordance with manufacturer standards.
It maintains the equipment's original performance, prevents problems before they occur, and supports safe and stable operation.
To ensure you can use your equipment with peace of mind for a long time, we offer the manufacturer's unique preventative maintenance service.

From the perspective of preventing serious accidents such as explosions and fires, there are some autoclaves (small pressure vessels) and large dryers (drying equipment) that meet certain standards and are required to undergo regular voluntary inspections at least once a year under the Occupational Safety and Health Act. Even devices that do not handle high temperatures or pressures, or devices for which there are no legal obligations, regular checks are essential not only from a safety standpoint, but also to maintain precise temperature control and accurate operation.

Any device will always have parts that the manufacturer recommends regular replacement, as well as prescribed values and adjustments that should be checked based on service data.
Timely maintenance of these can prevent sudden problems or performance degradation.

If you experience another sudden malfunction problem, accurate fault diagnosis and prompt recovery efforts are required.
Our repair and inspection services provide peace of mind and safety with expert staff who are familiar with the equipment and the manufacturer's reliable technology and prompt response.

What only manufacturers can do

Because we are a manufacturer that knows our products inside and out, we can conduct inspections based on the structure and specifications of each device.
We utilize our extensive technical information and proven track record to accurately identify the cause and provide optimal and prompt treatment.
Supports safe and stable equipment operation.

Proper management of maintenance cycles

The device has parts that need to be replaced depending on usage and age.
During regular inspections, we will check the condition of each part and suggest adjustments based on service data or replacement with compatible parts.
It prevents performance degradation and sudden failures, and supports stable operation of the equipment.

Checking the operation of control devices and safety devices

Invisible control conditions or malfunctions in safety devices can one day lead to unexpected problems.
Customers are required to check the operation of hazardous control devices and safety equipment.

Ensuring compliance with laws and regulations (regular voluntary inspections)

Autoclaves and large dryers require regular inspections in accordance with the law.
We recommend manufacturer inspections to ensure safety and prevent problems in accordance with laws and regulations.

The process from request to completion

Repair/inspection services are available at the factory or on-site. Please select your preferred equipment as needed and contact the retailer that purchased it or us.

①Repair and inspection requests
②Repair and inspection quote
③Order
④Replacement shipping
⑤Request shipping
⑥Factory storage available
⑦Return of completed product
⑧Return replacement
Business trip support
①Repair and inspection requests
②Repair and inspection quote
③Order
④Service agent visit

Information required when making a request

If you would like to request a repair/inspection, please contact us with the following information:

1. Model and serial number

Please provide the model and serial number listed on the equipment nameplate.
Please note that our repair and inspection services are accepted for 15 years from the year of manufacture indicated on the nameplate.
For more details Explanation page for service life Please see.

2. Details of the requested work

Please contact us if you would like to have the work repaired or inspected. If you have any symptoms that bother you..

①What symptoms were present
②When (e.g., immediately after starting, while driving, etc.)
③What is processed


Please provide more detailed information.
Providing photos, videos, and other documentation of the problem area will make it easier to understand the situation.
Additionally, the service technician may contact you directly to inquire about more detailed symptoms and circumstances.
Please provide us with a contactable phone number or email address for a smoother response.

Contact Us

For requests for repairs, inspections, or other inquiries, please contact us using the contact form at the button below.